FREQUENTLY ASKED QUESTIONS
Yes – we offer a 10% discount for weddings taking place Monday to Thursday, and multi-car discounts are also available. All pricing is clearly displayed on our Pricing page. A non-refundable deposit of £400 secures your booking, with the remaining balance due 8 weeks before the big day. For a personalised quote, feel free to get in touch.
Yes, all of our cars are fully insured for wedding hire. Please note that they are not insured for general private hire or taxi use—our service is dedicated exclusively to weddings, funerals and civil ceremonies.
Do you only service Surrey & South London?
No! We are happy to work with couples from further away, however due to mileage restrictions, you may have to pay a small premium. Before reserving your vehicle using the fixed price model, please take a look at our service area. If your locations fall outside of this, then simply request a quote.
Is there a limit on the distance or time for a booking?
Each fixed price booking includes up to 3 hours of service and a total journey distance of 30 miles, covering three locations including the initial pick-up. If your plans go beyond this, we’re happy to provide a tailored quote to suit your schedule. Request a custom quote here.
Can I book a car for both the ceremony and reception transfer?
Yes – our standard booking includes a 3-hour window with up to two additional stops. Most couples choose to have the car collect the bride from their home or hotel, travel to the ceremony, and then continue on to the reception venue with the bride and groom after your wedding ceremony. Your chauffeur will also wait while you take photos with the car, making the most of its presence on your special day.
Can we use the car for multiple journeys, such as taking the bride and then the bridesmaids?
Yes, we’re happy to offer multiple stop-offs for the bridal party at no extra cost, provided the total journey distance doesn’t exceed 30 miles. This means you can arrange for the bridesmaids or family members to be dropped off before we collect the bride. If the total mileage exceeds 30 miles, a small surcharge will apply. If you're unsure, a friendly member of our team will be happy to help. Request a quote on our website here.
What areas do you cover for wedding car hire?
We proudly serve weddings across London, Greater London, Surrey, Sussex, and parts of Kent, Essex, and surrounding counties. If you're unsure whether we cover your area, take a look at our service map here simply get in touch and we'll be happy to confirm.
How far in advance should I book my wedding car?
We recommend booking as early as possible to secure your preferred vehicle—especially for summer and weekend weddings. Many couples book 6–12 months in advance. The best thing to do is to save the date by booking online with your £4oo security deposit. Then we can tailor your package to suit your specific needs.
Can we view the wedding cars before booking?
Absolutely. You're welcome to arrange a private viewing at our offices by appointment. This gives you a chance to see the cars in person and choose the perfect one for your big day. Please get in touch to request an appointment.
How long is the standard hire period?
Our standard wedding car hire typically covers up to 3 hours, including collection, travel to the ceremony, onward travel to the reception, and photo opportunities. Extended hire is also available at the cost of £150 per hour. We are happy to tailor a package to your requirements so please request a quote.
Are ribbons and decorations included with the car?
Yes, all wedding cars are decorated with classic ivory or white ribbons as standard. We want your car to look the part as you make your grand entrance. Additional ribbon colours can be added by request.
Are your wedding cars chauffeur-driven?
Yes, all of our wedding cars come with a professional, uniformed chauffeur who will ensure you arrive in style, on time, and stress-free. We do not offer private hire on our vehicles.
What happens if the car breaks down or there’s a problem on the day?
We take great care in maintaining our fleet to the highest standards, but in the unlikely event of an issue, we have contingency plans in place and will do everything possible to provide a suitable replacement car promptly. If we can't for whatever reason, we will ensure we will get you to your venue at our cost and will refund you the cost of your booking in full.
Do you provide a backup car in case of emergency?
Yes, we have reserve vehicles and a dedicated team on standby to ensure your day goes ahead without disruption, even in the rare case of a breakdown. If you have problems on the day then please call our office or use the emergency contact number contained in your Booking Confirmation.
What is your cancellation policy?
If you need to cancel, please let us know as soon as possible. Deposits are non-refundable, but we may be able to transfer your booking to a new date depending on availability.
Are your drivers professionally trained and suited for the occasion?
Yes, our chauffeurs are experienced, courteous, and immaculately presented. They’ll arrive in full uniform and provide a calm, professional presence throughout the day.
Still got questions? Speak to a member of our friendly team today
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Luxury Wedding Car Hire in Surrey, Sussex, South London & Kent
